Cancellation and Refund Policy

Last minute bookings – please call with enquires, payment must be made in full before arrival.

We reserve the right turn-away anyone who has not booked prior to arrival.

Full payment required a minimum of four weeks prior to arrival.​

  • Cancellations more than three weeks prior to arrival will be fully refunded
  • Glamping cancellations less than two weeks prior to arrival will partially refunded at 50%. Glamping cancellations after this time will not be refunded.
  • Cancellations less than three weeks prior to arrival will be partially funded at 75%
  • For camping pitches – Cancellations within 72hrs of arrival are subject to no refund.
  • All refunds made will be less Stripe card fees
  • For groups of 4 or more pitches booked together – block booking terms apply.

Cancellations over high peak such as bank holidays/ valentines, of less than 2 months before arrival do not qualify for a refund.

Have other Questions? Get in touch with Hatters Meadows

Mad Hatters Campsite is changing its name to Hatters Meadows.

You might be asking why the name change. We believe “Meadows” better reflects our environmental ethos, wild flower meadows and the nature-friendly experience we offer our guests. Glamping, camping and event hire at Hatters Meadows will continue to provide a unique and memorable escape for everyone to enjoy.